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AAP

Rachael Ward

Telstra mea culpa for triple zero outage chaos

Victorian Telstra Danny Hill ABC Radio

CEO Vicki Brady says Telstra received 494 calls during the time of the triple zero outage. (Bianca De Marchi/AAP PHOTOS)

Telstra has apologised for a "deeply disturbing" technical issue that prevented Australians from speaking to trained triple zero call takers for more than an hour.

The telco receives all triple zero calls before transferring them to local emergency services but it was unable to do so between 3.30am and 5am AEDT on Friday.

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