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The Guardian - UK

Business

Rob Davies

Viagogo failing to prevent potentially unlawful practices, say campaigners

Viagogo Dean FanFair Alliance Sharon Hodgson Ticketmaster Torvill Oasis StubHub

Viagogo website — Ministers are weighing up plans to cap the price at which tickets on sites such as Viagogo and StubHub are resold. Photograph: Web Pix/Alamy

The ticket resale platform Viagogo has been accused of failing to prevent “misleading and potentially unlawful” practices on its platform, despite facing intense scrutiny as the government consults on new anti-touting laws.

Ministers are weighing up plans to cap the price at which tickets can be resold, after Labour pledged in its election manifesto to tackle ticket touts using platforms such as Viagogo and StubHub to charge fans huge mark-ups for in-demand shows.

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