What you need to know
- Verizon has suffered a sudden nationwide outage, leaving hundreds of thousands of users with SOS-only service instead of signal bars.
- The disruption began late morning on Jan. 14 and quickly escalated, with more than 170,000 outage reports logged on DownDetector by early afternoon.
- Major U.S. cities were hit hardest, including New York, Chicago, Los Angeles, Boston, and Washington, D.C., where calls, texts, and mobile data all failed.
