A father says Valve has earned his business for life after replacing his ruined Steam Deck case for free.
Reddit user AHappyGummyWormx shared an image of a what he says is a conversation he had with Valve support following an accident in which his newborn child vomited all over his official Steam Deck case. The disgruntled parent says he preferred the official Steam Deck case that's included with the handheld console over the third-party ones you can get at the store, and so he pinged Valve support to see if they'd allow him to purchase a new one. As it turns out, they did him one better and automatically sent out a replacement case without even being asked.