A Utah woman’s warning about a car-sharing rental gone wrong has gone viral online after she said a trip booked through Turo led to an unexpected $160 charge and a dispute she initially couldn’t resolve.
In a TikTok viewed roughly 200,000 times, Baylie Merrill (@bayliemerrill) detailed what she described as a frustrating experience following a multi-day Turo rental in California, an online platform that lets private car owners rent out their vehicles to travelers, functioning as a peer-to-peer alternative to traditional rental car companies. “We fully just got scammed on Turo,” she said at the start of the video.
