Use of NHS app will ‘free up phone line’ for elderly lacking tech skills

Health Secretary Wes Streeting told MPs he believes in ‘different courses for different horses’ (PA) - (PA Wire)

Increased use of the NHS app will “free up the phone line” for older people who lack digital skills, Wes Streeting has said.

The Health Secretary was quizzed by Liberal Democrat health spokesperson Helen Morgan who raised the issue that elderly people are the most likely to need to access NHS services, but are also the least likely to have the internet access and digital skills required to do.