
What you need to know
- Adobe has been placed under fire by the US Department of Justice for deceptive subscription practices and expensive cancellation charges.
- The company is allegedly burying crucial terms about the subscription plan behind optional textboxes and hyperlinks, making it hard for the subscriber to learn about the exorbitant cost tied to the early termination fee.
- Top executives at the company are also under scrutiny for participating in the acts and practices of Adobe.
- Adobe has refuted the claims and indicated its subscription agreements are transparent, and the cancellation process is simple.