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National
David Snelling & Aaron Morris

Urgent WiFi advice for millions of BT, Virgin and Sky broadband users to avoid cyber attacks

Broadband users hoping to secure a solid and reliable internet connections should to be aware of simple advice, ahead of further soaring energy costs.

Millions of residential properties across the United Kingdom are about to be drowned by a substantial rise in energy prices, which will see some gas and electricity bills rise by a whopping 80 per cent increment.

This comes after regulatory body Ofgem announced that their energy price cap will increase from October onwards, with another surge expected to take place at the turn of the year in January 2023.

Read more: Millions of BT, Virgin and Sky users affected by broadband shake up next week

The Express reports that once the higher cap comes into effect, the average price for electricity will leap from 18p p/kWh to 52p p/kWh. Many Britons are worried about the ongoing cost of living crisis amidst staggering levels of inflation, and will be looking for ways to cut down on their expenditure by switching off lights, and unplugging gadgets from walls.

However, before you begin unplugging household necessities such as Wi-Fi when heading to bed, you may want to think again. After the change in pricing, the cost of running a broadband router daily will amass to around 13p per day, which accrues to £50 per year.

And while turning off the flashing black box may shave a few pennies from your daily outgoings, it could also seriously hamper your internet connection. Most of the UK's leading Internet Service Providers (ISPs), including Sky and BT recommend leaving their internet equipment switched on 24 hours a day, 365 days a year.

There are a litany of important reasons as to why one should not cut off these devices, including vital security updates - which are usually pumped out overnight. By preventing your router from allowing the latest upgrades and software patches, you may be left exposed to annoying bugs and cyber attacks.

Another issue is that by switching off a router, ISPs may think that there is an instability or fault in your area. Once this has been noted by professionals, suppliers often slow down speeds to ensure customers are connected.

Aman Bhatti, Director of Propositions for Sky Broadband, told Express.co.uk: “We know our routers are put through their paces during the day – whether on video calls, streaming the latest show, or online gaming. That’s why our routers run firmware updates during the night, to avoid any unnecessary disruption during the day.

"Switching off your router overnight can affect automatic software updates and optimisations which in turn can impact the overall performance, speed and stability of your Broadband. Other connected devices in the home that are connected to your router will also be disrupted by the delayed updates.

"All our current hubs are EU Eco Design Regulation approved, meaning no excessive energy consumption is being used."

BT also offer similar advice to users, with the popular supplier chipping in: "It’s important to make sure that you leave your Hub switched on and connected at all times. This will let us give you the fastest and most stable service, and ensure your hub is kept updated.

"Constantly switching off the hub makes the line look unstable, meaning that your speed may be automatically reduced to improve the reliability of your broadband connection."

If you're looking for ways to cut down on expenditure, then it's a fantastic idea to stop leaving TVs and gaming consoles on standby, and turn them off completely by the wall. Leaving a 4k TV on standby can amount to £24 per year, while a PS5 which is left running can hamper you £12 per annum - even when you're not using it.

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