North West Ambulance Service bosses have apologised for delays after hundreds were waiting for an ambulance - and issued a plea to the public.
At 5pm on Monday 12 December, there were more than 600 patients waiting for ambulances across the North West, and 100 emergency vehicles at hospitals waiting to handover patients. Bosses urged members of the public to only call 999 in an emergency to help reduce those pressures.
Apologising for the delays, the service said they had to maximise resources on Monday evening as they pleaded with the public to only call in an emergency and to use other services such as 111 NHS.