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Jason Miller, Associate Professor of Supply Chain Management, Michigan State University

UPS impasse with union could deliver a costly strike, disrupting brick-and-mortar businesses as well as e-commerce

UPS Teamsters United States e-commerce the International Brotherhood of Teamsters Jason Miller the Census Bureau
Placards are part and parcel of a protest. AP Photo/Brittainy Newman

Talks between the International Brotherhood of Teamsters and UPS over a new contract fell apart on July 5, 2023. The union and the shipping and logistics company are blaming each other for the collapse, which occurred a few weeks after 97% of UPS’s Teamsters voted to strike if the Teamsters and UPS don’t reach an agreement by midnight on July 31.

Without a deal in place, more than 300,000 Teamsters will stop working on Aug. 1. It would mark the delivery service’s first strike since 1997.

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