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Fortune
Fortune
Irina Ivanova

UPS ditched Amazon to be more profitable. Now it’s slashing 20,000 jobs and plans to close over 70 facilities

Silhouette of UPS worker holding packages (Credit: David Paul Morris/Bloomberg via Getty Images)
  • Global courier UPS is cutting 20,000 jobs and automating hundreds of facilities as it tries to boost profitability in the midst of a massive overhaul of its delivery network. Earlier this year, the company announced an ambitious plan to decouple from Amazon in favor of more profitable packages—just before Trump’s tariff announcements sent global trade volumes plunging.

United Parcel Service made waves earlier this year when it announced a breakup with the world’s largest e-commerce retailer. Amazon, a competitor as well as a customer bringing in over one-tenth of UPS’ revenue, had turned unprofitable for the shipper, and in January of this year, UPS announced plans to slash the volume it delivered for Amazon by 50% in about a year and a half.

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