
People involved in motor collisions are being warned they could be left thousands of pounds worse off by unwittingly signing up to the services of a firm whose online adverts closely resemble those of their insurer.
The Insurance Fraud Bureau (IFB) said that people trying to call their insurance firm to make a claim can end up inadvertently contacting a third party firm while believing they are dealing with their insurer – only to rack up thousands of pounds in fees which otherwise could have been covered by their policy.