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The Independent UK
The Independent UK
National

Unlocking the future of retail: how AI networks are revolutionising customer experience

Getty Images/iStockphoto

Juniper Networks is a Business Reporter client.

Imagine walking into your regular supermarket and casually browsing the wine aisle, when suddenly a message pops up on your phone. “Thank you for purchasing red wine last week,” it reads. “We hope you enjoyed it! As part of a loyalty program, we would like to offer you a special discount of 20 per cent if you purchase three bottles today.”

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