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Liverpool Echo
Liverpool Echo
National
Charlotte Hadfield

United Utilities warning to customers as water starts to return across region

United Utilities have issued a warning as water supplies start to return to normal for thousands of households across the region.

The water board said repairs to the burst water main on Church Road in Litherland are complete and engineers have begun refilling the pipe with water. The issue has affected 32,00 people living in the L21, L30, L9, L23, L10 and L22 postcodes since the early hours of Saturday, who have been left with no or little water.

Pubs and shops were forced to close on Sunday as thousands of drivers queued up to collect bottled water from stations in Crosby, Netherton and Litherland. United Utilities said all customers should start to see supplies return throughout the course of Sunday evening until around 10pm.

READ MORE: United Utilities explain how thousands will get compensation after two days of no water

However, the water board warned people may experience some discoloured water when supplies come back on due to repair work on the pipe. Homeowners may also experience lower water pressure than usual as work continues to refill the pipe.

United Utilities said in a statement this evening: "We’re continuing to refill the pipe, but please bear with us as we are trying to do this as carefully as possible to avoid any further problems on the network; such as bursts, leaks or discoloured water. This means there could be a delay in your water pressure returning to what you are used to.

"Please be assured we are doing all we can, and we have got water tankers pumping additional supplies into the network to help with attempts to get taps flowing again. Once your supply is restored discolouration may occur, this is due to the repair work and should clear after a short time.

" Please take a look at our discoloured water page for more information. A quick reminder for customers impacted, we will proactively contact and automatically pay anyone entitled to compensation so customers don’t need to get in touch with us directly about this.

"Thanks again for all of your patience and we’re so sorry for the disruption to supplies in the area."

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