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Fortune
Fortune
Emma Hinchliffe, Claire Zillman

United CCO says workers are key to serving passengers

(Credit: Courtesy of United Airlines)

Good morning, Broadsheet readers! EY's U.S. leader is at the center of a 'civil war,' the Bill & Melinda Gates Foundation invests in three female cofounders, and United Airlines CCO filters her job through the lens of frontline workers. Have a terrific Monday.

-'It takes a village' As United Airlines’ chief customer officer, Linda Jojo is focused on serving the airline’s passengers. But to do that well, she focuses much of her work on another stakeholder: the frontline United employee. 

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