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The Independent UK
The Independent UK
Isabel Keane

United Airlines forced to clarify it doesn’t have a new free perk - it was just a glitch

United Airlines has said free in-flight WiFi, that some customers were recently reportedly able to access on some planes, was just a glitch.

United started introducing high-speed Starlink WiFi on some aircraft this month. As part of the rollout, the airline will offer free Internet to MileagePlus loyalty members on planes equipped with the technology. The airline expects to add Starlink to the entire fleet, with upgrades completed in 2027.

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