Union leaders are seeking urgent talks over the future of railway ticket offices amid rumours of mass closures. The Transport Salaried Staffs Association (TSSA) said a newspaper report of plans to close every ticket office in England from September was “explosive”.
The union, which is balloting hundreds of its members for industrial action over pay and jobs, warned that closing ticket offices would increase the likelihood of strikes. The Rail Delivery Group (RDG) said no decision had been taken on ticket offices.
The TSSA said plans to close ticket offices, as reported in the Sunday Times, and moving to online-only sales would badly impact millions of elderly, disabled and disadvantaged people who are unable or far less able to use online services yet still need to access public transport.
