Even as efforts are in full swing to make village offices smarter with better facilities, the demand of the Revenue department staff to introduce a single-window portal in the State to streamline various e-services is yet to become a reality. Officials and general users now use over six different portals to avail various e-services with separate user names and passwords.
Officials with the Land Revenue department say the delay in introducing a one-stop portal has been creating a lot of technical hurdles for processing various online applications. The poor bandwidth and other technical glitches of these scattered portals are also affecting the pace of online service delivery at peak hours, they say.
The websites now operational for various services of Revenue department include cm.kerala.gov.in, revenue.kerala.gov.in, donation.cmdrf.kerala.gov.in, lrd.kerala.gov.in, village.kerala.gov.in and rr.kerala.gov.in. Officials point out that integration of all these websites, including the edistrict.kerala.gov.in portal, into a single user-friendly portal can drastically improve the quality of various e-services apart from facilitating an easy access for all authorised persons with a single username and password.
