If you think you’ve had a bad experience with your energy supplier, spare a thought for Helen Kane*. Because of E.ON, the 43-year-old has a county court judgment (CCJ) on her credit file, which means she is unable to switch lenders, adding an extra £2,400 a year to her mortgage payments.
Last week her bank cancelled her overdraft without warning, and she is facing a £2,000-plus bill for legal fees. All this because the energy company went to court without telling her, over a debt that had nothing to do with her.
