Ukrainian refugees arriving at Glasgow Airport were greeted by an empty 'welcome hub' and no staff to advise them where to go, it has been claimed.
One family landed at the airport at Saturday lunchtime to find there was no staff and no advice on offer on how to access temporary hotel accommodation.
The family of a mother and 10-year-old son, from Kyiv, were met by a friend, Glasgow University lecturer Joanna Szostek, who managed to obtain information from a phone line about where hotels were located.