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International Business Times UK
International Business Times UK
Vinay Patel

UK Woman Mistaken As Shoplifter By Facewatch, Now She's Banned From All Stores With Facial Recognition Tech

Facewatch Sara Shaun Thompson United Kingdom Police Home Bargains The Metropolitan Police Big Brother Watch
Facial recognition tech booms with 192 arrests, but accuracy worries linger after cases like Shaun Thompson's mistaken ID. (Credit: Pixabay)

A big biometric security company in the UK, Facewatch, is in hot water after their facial recognition system caused a major snafu - the system wrongly identified a 19-year-old girl as a shoplifter.

This embarrassing incident led to public shaming and resulted in the girl being banned from all stores using Facewatch's technology. She's fighting back by suing Facewatch and the store that banned her based on faulty identification.

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