The UK competition regulator is preparing to launch a formal investigation into the veterinary market after identifying “multiple concerns” in an initial review, including that pet owners may be overpaying for treatments and medicines.
The Competition and Markets Authority (CMA) said it wanted to move forward with a full review after an initial inquiry triggered an “unprecedented response” from 56,000 people, including customers and vet professionals, who raised a number of concerns about practices within the £2bn industry.
