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The Guardian - UK

Politics

Robert Booth Social affairs correspondent

UK warned over lack of transparency on use of AI to vet welfare claims

DWP United Kingdom John Edwards Big Brother Watch

Sign outside the Department for Work and Pensions in central London. — Campaign groups say secrecy of AI use by Department for Work and Pensions is ‘seriously concerning’. Photograph: Chris Young/PA

The UK government risks contempt of court unless it improves its response to requests for transparency over the use of artificial intelligence (AI) to vet welfare claims, the information commissioner has said.

Over the past two years, the Department for Work and Pensions (DWP) has increasingly deployed machine-learning algorithms to detect fraud and error in universal credit (UC) claims.

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