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The Guardian - UK
The Guardian - UK
Business
Rupert Jones and Kalyeena Makortoff

UK reportedly poised to slash amount banks must refund to fraud victims

A person uses a laptop keyboard.
There has been a rise in APP scams, which often involve email accounts being hacked to trick people into sending money to bank accounts operated by criminals. Photograph: Dominic Lipinski/PA

The UK is reportedly poised to slash the planned maximum amount that banks will have to refund to fraud victims – from £415,000 to about £85,000 – after strong lobbying from lenders, fintechs and some politicians.

Fraud in the UK payments industry has soared in recent years, with a sharp rise in authorised push payment (APP) scams, which often involve email accounts being hacked to trick people into sending money to bank accounts operated by criminals. Measures were announced last year requiring banks and payment firms to reimburse those scammed.

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