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The Guardian - UK

Business

Lauren Almeida

UK regulator launches review of ‘aggressive’ claims management firms amid compensation concerns

FCA United Kingdom CMCs

Aerial view of cars parked at the Royal Portbury Dock in Avonmouth, near Bristol, England — The FCA scrutiny comes as claims management firms target victims of the car finance scandal. Photograph: Ben Stansall/AFP/Getty Images

The City regulator has launched a review of claims management companies amid concerns that firms are misleading victims of financial scandals, such as car finance, about their compensation.

The Financial Conduct Authority (FCA) said some companies were pursuing “aggressive marketing, misleading advertising and unfair exit fees”.

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