Get all your news in one place.
100's of premium titles.
One app.
Start reading
The Guardian - UK
The Guardian - UK
Politics
Alex Hern and Sammy Gecsoyler

UK emergency alert test: Three looking into why users failed to get text

Some users received the alert up to a minute early
Some users received the alert up to a minute early. Photograph: Leon Neal/Getty Images

The mobile network Three said it was investigating why many of its users failed to receive an emergency alert from the government, the first nationwide test for the UK’s new national warning system.

The alarm was scheduled to sound at 3pm on all mobile devices connected to the UK’s 4G and 5G networks, but while the piercing, 10-second tone did arrive for millions of people, and up to a minute early for some, Three users reported en masse that they did not receive it.

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.