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The Guardian - UK
The Guardian - UK
World
Rupert Jones and Zoe Wood

UK air traffic control disruption: your rights as a passenger

United Kingdom CAA
People stand around waiting at a check-in desk
Passengers at Gatwick airport on 30 July as flights were disrupted by air traffic control problems. Photograph: Andy Rain/EPA

Wednesday’s air traffic control technical fault came as many thousands of families prepared to head off on their summer holiday.

Those whose flights have been disrupted have significant rights and entitlements in relation to everything from refreshments to refunds.

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