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Daily Mirror
Daily Mirror
National
Rebecca Lockwood & Liam Buckler

UberEats driver filmed putting £39 Chinese meal on doorstep - then walking off with it

An UberEats driver has been filmed putting a £39 Chinese meal on a man's doorstep before walking off with it in "shocking" footage.

Jon Cawdron, a hotelier, said he placed an order on Friday, April 29, from Lucky House Chinese via Uber Eats totalling £39.44.

He then received a notification saying his food had been delivered - even though he hadn't heard the door knocked, LancsLive reported.

Jon then decided to call the takeaway, who directed him back to Uber Eats.

However, it was then when he decided to check his CCTV footage to make sure one of his guest's hadn't picked up the food by mistake.

Instead, Jon saw the delivery driver place the order on his doorstep, take a photograph to mark it as delivered on the app, then picked the meal up and walked off with it.

The CCTV footage shows the delivery driver taking a picture of the item he claimed to have delivered (JC Photography)

He decided to share the CCTV footage on his YouTube channel JC Photography, where in the clip he narrates over the footage saying: "This is why you should never order from Uber Eats.

"You're about to watch some shocking footage. Keep an eye on my Uber Eats delivery driver.

"He has bought me my two bags of Chinese food for the family."

Jon's narration continues: "Wait, what's this?

"Instead of getting the second bag out, he is putting my food back into his bag.

"Now what? Surely not?"

The delivery driver was filmed walking off with the takeaway (JC Photography)

On the app, Jon's order was marked as "completed" at 9:24pm, just over five minutes after the driver had appeared on his CCTV.

He had ordered curry sauce (£1.90), salt and chilli chicken (£5.90), salt and chilli chips (£3.90), salt and chilli chicken (£5.90), quarter aromatic duck (£9.30) and crispy chilli shredded chicken (£5.90).

Speaking to LancsLive, Jon said: "At no point did he ring my door bell, or knock on the door.

"When I received a notification saying my food had been delivered I rang the takeaway first.

"They said they only make the food and I will need to contact Uber Eats by phone and she gave me the number.

"When I rang them they just tried making out I was lying and they had evidence and I wouldn't be getting a refund.

"It was only after the evidence that I checked CCTV, thinking one of my guests had taken it."

He went to visit the local takeaway house where he purchased his meal, Lucky House, to see if there was anything the takeaway could do after showing them the video.

Jon was told by his local takeaway they too would report the incident to Uber Eats.

An Uber Eats spokesperson said: "Couriers working with us are expected to follow strict community guidelines on delivering orders and what has been described is totally unacceptable.

"I can confirm we have refunded Jon in full and are investigating this report."

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