The New South Wales government has struck a deal with Uber to limit surge pricing when Sydney’s public transport network suffers outages, so stranded passengers who flock to the ridesharing platform aren’t stung with exorbitant fees.
In the first such agreement between an Australian government and the rideshare giant, Uber has been integrated into NSW’s Transport’s incident response process, which was first activated last week when a heritage factory went up in flames next to Central station.