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The Guardian - AU
The Guardian - AU
Technology
Elias Visontay Transport and urban affairs reporter

Uber to cap surge pricing in NSW during public transport outages after deal with government

The agreement sees Uber integrated into NSW’s Transport’s incident response process.
The agreement sees Uber integrated into NSW’s Transport’s incident response process. Photograph: Dan Peled/AAP

The New South Wales government has struck a deal with Uber to limit surge pricing when Sydney’s public transport network suffers outages, so stranded passengers who flock to the ridesharing platform aren’t stung with exorbitant fees.

In the first such agreement between an Australian government and the rideshare giant, Uber has been integrated into NSW’s Transport’s incident response process, which was first activated last week when a heritage factory went up in flames next to Central station.

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