We’ve all been there: at an airport after landing from a long-haul flight; at a bar staying out late with friends; leaving from a packed concert or sporting event, and we swipe open the Uber app. Seeing an absurd number, you close the app, try again, and the number’s only getting higher. So you turn to the person you’re with, have them book the same trip home, and it’s significantly lower, sometimes a fraction of the price.
You may not be alone. Some Uber riders are accusing the company of charging higher fares when an American Express card is selected in the app, reviving long-running concerns about how opaque ride-hailing algorithms decide what each customer pays.
