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The Guardian - UK
The Guardian - UK
Business
Zoe Wood

Uber Eats has failed to deliver after a £19,000 fraud

Uber Eats
Using the Uber Eats delivery service cost a pizzeria £19,000 as takings were diverted.
Using the Uber Eats delivery service cost a pizzeria £19,000 as takings were diverted.
 Photograph: Robert Evans/Alamy

I run a high street pizzeria with my wife and have been the victim of a significant fraud through the Uber Eats delivery platform, with £19,000 of our takings diverted to a rogue account.

I tried to sort this out through the company’s customer service but have encountered nothing but frustration and incompetence.

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