A Tynemouth mam has slammed the organisers of a Northumberland festival after it took her months to get a £244 refund on tickets bought over three years ago.
Julie Marsh bought a family ticket for the Corbridge Festival in 2020 for herself, husband Phil, and daughters Eve, 14, and Ellie, 12 on January 4 2020. Understandably, the festival, which was due to be held at Tynedale Rugby Club, was postponed in 2020 due to the Coronavirus pandemic and once again in 2021.
Initially, NHS worker Julie said she was happy for the organisers to keep the money and roll it over until the festival could safely go ahead. However, when that was pushed back again in 2022 due to not being able to find a "suitable venue", she asked for a refund - last November, but says that her emails were "stonewalled" by both SSD Concerts and TicketLine.
