A man has criticised the Tyne Tunnel company after he and his partner were left facing up to £300 in fines due to problems they say they have had with the company's new payment app.
Peter Rush says the app, which was launched in tandem with the controversial new payment system at the tunnel, did not continue the automatic top-up system he previously used to ensure his toll was paid.
Peter, who lives in Hadrian Park, also did not get any notification to say there was no money left in his account, meaning he and his partner Jenna Coyle had gone through the tunnel several times before the problem was noticed.
