
When Jules Stephenson went into hospital, she thought her recovery might be slow but straightforward. The last thing she expected was that it would be hampered by the food she was offered on the ward.
“I was very surprised at how bad the food was. It wasn’t appetising,” she says. “I tried the jacket potato and it was cold. Then I tried the chicken potato-topped pie, but the grease immediately put me off. The fish was undercooked.