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Fortune
Fortune
Chris Koehler

Twilio CMO: We shrank 2 weeks of work down to one day with AI. Then the unsexy work began

ck (Credit: courtesy of Twilio)

Our marketing team used to spend more than two weeks on account research and personalized content creation for a single campaign. Now it takes under a day, and we run as many as 15 account-based campaigns a quarter, a significant jump up from our previously standard three.

The AI model didn’t do that alone. What did was the unglamorous work underneath it. That is the unsexy part, and it’s the part most companies skip.

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