A TV licence enforcement officer has revealed the trials and tribulations of her former job in a fascinating first hand account. The officer, who is now a reporter for Lancashire Live, joined Capita TV Licensing after finishing sixth form college in 2003. Amy Fenton started in the call centre, then joined a team in Liverpool before moving to a patch across south and central Lancashire.
She has now revealed all in a first hand account that documents a range of what she calls "unforgettable experiences", including being assaulted, locked in a room, and falsely accused of running over a child. Here Amy explains her time as an enforcement officer in her own words.
It shouldn't happen to a TV licence officer
