Angry passengers in the midst of a 12-hour nightmare with travel firm TUI tried to rip open doors in baggage reclaim at Birmingham Airport after tempers frayed.
The passengers had seen their flight home from Turkey delayed by four hours and then diverted 150 miles from Norwich to the Midlands. After landing at 3am on Saturday, July 9, a four-hour wait for luggage to be unloaded and then spend time hanging around for transport back to Norwich saw reports of police involvement to calm frayed tempers.
According to BirminghamLive, some passengers were so frustrated that they booked taxis for the mammoth 160 mile trip back to their original destination. Footage also shows angry passengers surround an airline rep in the baggage hall.