A TUI passenger who missed two days of her holiday in Tenerife says she is "furious" with the airline after her flight was delayed by 30 hours. Chantal Starke, 20, was due to fly from Birmingham Airport with her partner at 6.20am on Friday, September 2.
But despite at one point being told her flight was ready to board, she explained they did not make it onto the plane until lunchtime the following day. Ms Starke, who lives in Beeston, has said that passengers were even moved onto a shuttle bus only to be told that the flight had been cancelled due to a "lack of petrol".
She claims that they received no food or drink for four or five hours as people waited until they were told what to do. At around midday, Ms Starke said passengers were taken to the nearby Hilton Hotel, where they stayed until a flight was scheduled for the following day. Ms Starke and her partner eventually arrived in Tenerife at around 7.30pm on September 3.
