TUI has issued a warning for holidaymakers as a phishing scam has been targeting its customers on social media.
The holiday giant has been made aware of a scheme of this nature which has seen some customers targeted, and being asked to share their personal details.
The company issued a statement on Twitter which read: "IMPORTANT We're aware of a phishing scam targeting TUI customers on Twitter. Please do not send any personal information to email addresses given to you by other users. If you're unsure please contact us here or via Live Chat and we'll confirm if the address is genuine."
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So, what exactly are phishing scams?
The UK's National Cyber Security Centre explains: "Phishing' is when criminals use scam emails, text messages or phone calls to trick their victims. The aim is often to make you visit a website, which may download a virus onto your computer, or steal bank details or other personal information." (You can find out more on ncsc.gov.uk ).
In its advice on trying to recognise what could be a scam, the Citizens Advice has said that warning signs include someone you don’t know contacting you unexpectedly, if you're asked to transfer money quickly, or if you're asked to give away personal information such as passwords or PINS.
The bureau also warns: "Some scammers try to get your personal information – for example, the name of your primary school or your National Insurance number. They can use this information to hack your accounts. If you come across sites that ask for this type of information without an obvious reason, check they’re legitimate."
You can find out more about scams and what to do if you're affected on the Citizens Advice Bureau website.
With travel restrictions easing, it's become increasingly easy for Brits to go on holidays. However, according to UK Finance, which has a 'Take Five to Stop Fraud' campaign, previous holiday booking surges have also led to an uptick in holiday-related scams.
This can include the likes of fake booking websites or phishing emails with 'too good to be true' offers, as well as holiday cancellation refund scams.
If you are booking a holiday, make sure to book with a reputable travel company or agent that is a member of a trade body such as ABTA or ATOL.
