TUI passengers travelling from Cyprus to Bristol have hit out at their "shambles" of a journey after long delays, a diversion to Gatwick and then a confused wait outside the terminal as their transfers failed to show.
The flight from Larnaca to Bristol Airport was originally scheduled to take off from the holiday destination just after 2am on Monday morning (June 27), but passengers reported being informed of a delay of more than two hours and being given refreshment vouchers at the airport while they waited. That ended up being the start of a long wait to get back to Bristol, with the flight eventually rescheduled to last night and diverted to Gatwick instead.
TUI has apologised for the delays and said "operational issues" paired with transport strikes in London were to blame for the disruption. One passenger took to Twitter claiming that TUI staff were in tears, while several on the affected flight reported resorting to arranging their own taxis back to Bristol in a bid to get home.
