Get all your news in one place.
100's of premium titles.
One app.
Start reading
Wales Online
Wales Online
National
Molly Dowrick

TUI EasyJet, Ryanair: Your rights when your flight is delayed or cancelled and how to claim compensation

Thousands of holidaymakers excited to jet off for a week or two in the sunshine have been left furious after hours-long delays at UK airports and dozens of flight cancellations. All passengers flying with easyJet were warned on Thursday, May 26 that the company's IT systems were experiencing problems - with more than 30 flights completely cancelled - and several other flights were delayed for quite some time.

At Cardiff Airport, some unlucky travellers were stuck waiting more than 40 hours to board a TUI flight to the Greek island of Zakynthos, also known as Zante, whilst passengers flying to Ibiza and Dalaman in Turkey were reportedly delayed more than 24 hours. The Zante-bound flyers were due to leave Cardiff Airport at 2pm on Tuesday, May 24 - but passengers were still waiting to fly out on Thursday morning. They eventually flew out to the Greek sunshine at around 11am, landing at their destination on Thursday afternoon - two days late. It's understood the group did board a flight at Cardiff Airport on Wednesday evening but had to vacate the plane again after a health emergency - and were not able to fly later that night as the Zakynthos airport had closed for the night.

Read more: TUI holidaymakers delayed more than 40 hours at Cardiff Airport in chaotic scenes

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.