Victoria's emergency calls system has failed to meet the state watchdog's performance standard despite a $115-million funding boost in March, a new report shows.
The Emergency Services Telecommunications Authority report showed monthly call answer time statistics improved after the funding was allocated, but the authority was still failing to meet the Inspector-General for Emergency Management's (IGEM) performance target by June this year.
"With the Delta and Omicron COVID-19 waves, we had 38 days where [the number of ambulance calls] exceeded … 3,000, peaking at 3,849 on 1 January 2022," the report said.
