A passenger who spent weeks trying to find his luggage that was lost at an airport stormed an office after the GPS tags on his suitcase showed him where to go.
Shane Miller had been in Europe for a week and had then landed at Melbourne Airport after flying with Singapore Airlines in mid June.
When his suitcase didn't turn up at baggage reclaim, the cyclist and IT professional from Ballarat was told his luggage hadn't made the connecting flight and was lost somewhere in transit.
Airport officials told him to fill out lost luggage forms and that he would be contacted as soon as it was located. All Shane could do was return home without his bags.
But then a few hours later the Apple Airtag, attached to Shane's suitcase, pinged.
Shane told Daily Mail : "The location of my bag wasn't visible until it arrived at Melbourne about 8.30pm after I was back home in Ballarat.
"I was relieved to know the location of my bag and had expected ongoing updates and delivery within a day or two."
Shane tallied up how much the bag and all its contents are worth and estimated it to be about $6500 (£3,659), with the bag alone costing $800 (£452).
According to a video he shared on YouTube, he's been trying to contact the airline and Swissport but hasn't been able to get through to anyone in customer services.
Taking matters into his own hands, Shane followed where his Apple Airtag was guiding him to - a security office at Melbourne Airport.
He drove two hours from Ballarat, paid $30 (£17) for half an hour of airport parking and headed to Terminal 2.
"Hopefully this will be a case of just pick your bag from this lineup but I don't think it will be that easy," Shane said.
After walking to the luggage area, a guard informed him the Swissport offices were upstairs, and he was taken there by an employee after explaining his situation.
Finally, Shane found his bag in the third room he searched among luggage, sports equipment and even a guitar amp, all labelled with tags.
He was allowed to collect it after showing his ticket and ID matched the tag but was left feeling "frustrated" at the whole situation.
He explained that people "acknowledged" the difficulties he'd had with customer service and feels he just got "lucky" he was able to find his bag.
