It's been a summer of misery on the North's railways as strikes brought services to a standstill and planned trains were cancelled at short notice.
All too often it's staff shortages - either caused by drivers refusing to work on rest days, sickness or a lack of training and recruitment - which means operators like Avanti West Coast and TransPennine Express leave passengers in the lurch.
Read more: Customers say they are STILL struggling for tickets as the clock ticks on Avanti West Coast
