The new boss of TransPennine Express said the rail operator is struggling because it's "become far too complicated" as he revealed its drivers have 5,000 outstanding training days still to take.
Chris Jackson spoke to Northern leaders yesterday (Wednesday) after being named interim managing director of TransPennine, which is now under state control after months of cancellations and delays.
And he said he wanted to "get to the core of the issues...facing" the operator, which cancelled the equivalent of one in seven trains across the North of England and Scotland in the four weeks to April 29.
