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The Conversation
The Conversation
Nicole Blanchett, Associate Professor, Journalism, Toronto Metropolitan University

Transparency and trust: How news consumers in Canada want AI to be used in journalism

Developing clear policies and principles that are communicated with audiences should be an essential part of any newsroom's AI practice. (Shutterstock)

When it comes to artificial intelligence (AI) and news production, Canadian news consumers want to know when, how and why AI is part of journalistic work. And if they don’t get that transparency, they could lose trust in news organizations.

News consumers are so concerned about how the use of AI could impact the accuracy of stories and the spread of misinformation, a majority favour government regulation of how AI is used in journalism.

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