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Evening Standard
Evening Standard
Business
Mark Banham

Trade bodies estimate staff shortages cost hospitality £21 billion

The lack of available hospitality staff is causing some pubs to close their doors on certain days (Dominic Lipinski/PA)

(Picture: PA Archive)

Staff shortages in the hospitality industry have reached “critical” levels causing nearly half (45%) of operators to cut trading hours or capacity in response, costing the industry £21 billion in lost revenue and causing an estimated £5 billion tax blow to the the Exchequer.

According to a joint survey by the UK’s trade bodies for the hospitality industry UKHospitality, the British Institute of Innkeeping, and the British Beer and Pub Association, staff shortages are forcing one in three businesses in the sector to close “one or more days a week”.

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