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Tom’s Hardware
Tom’s Hardware
Technology
Jowi Morales

Toshiba refuses to replace large hard drive that was under warranty — company offers refund at the purchase price, not the higher current retail price

Hard Drives.

A Reddit user took to the social media platform to complain about Toshiba, which, they said, refused to honor the warranty on a 20+ TB enterprise hard drive. The documents Tom’s Hardware examined indicate that Toshiba refused the warranty replacement on the grounds of no available stock and a possible wait time of one year for a replacement 24TB model.

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