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Natasha Hamilton-Hart, Professor in Management and International Business, University of Auckland, Waipapa Taumata Rau

Too many ‘stupid rules’, too little authority: how organisations create their own red tape

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“Dress appropriately.”

Soon after becoming General Motors’ vice president of global human resources in 2009, Mary Barra used those two words to replace a clunky employee dress code that had grown to ten pages long.

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