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The Guardian - AU
The Guardian - AU
Technology
Josh Taylor Technology reporter

‘Tone deaf’: US tech company responsible for global IT outage to cut jobs and use AI

United States CrowdStrike George Kurtz Toby Walsh Artificial Intelligence Gartner
A subway platform in New York.
Businesses and transport worldwide were affected in 2024 by a global technology outage attributed to a software update issued by CrowdStrike. Photograph: Adam Gray/Getty Images

The cybersecurity company that became a household name after causing a massive global IT outage last year has announced it will cut 5% of its workforce in part due to “AI efficiency”.

In a note to staff earlier this week, released in stock market filings in the US, CrowdStrike’s chief executive, George Kurtz, announced that 500 positions, or 5% of its workforce, would be cut globally, citing AI efficiencies created in the business.

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